What is the process?
In general, consultations are by appointment. You will need to fill out your information on arrival if it is your first visit, along with the details for your pet. The vet will ask you about your concerns and take down as much medical history as you are able to provide. The vet will do a physical examination of your pet. This may include extra tests such as imaging and blood tests if this is indicated. This is a good time to discuss any other concerns you may have related to your pet’s well-being. Once a diagnosis is reached, the vet will discuss treatment options for your pet. Make sure you understand the diagnosis and know what the options are so you can best decide the course you wish to take with your pet.
Annual check-ups
It is important to set a regular consultation for a health check, preferably once per annum. If your pet is on medication or suffers from an illness which reoccurs often, you may need to set more regular consultations to keep your pet as healthy as possible. Depending on the condition, your vet may recommend a consult every 3 to 6 months. While consultations are seen before walk-in patients, in the case of emergencies, your consultation may be delayed. In these situations, we ask for your empathy and patience and apologize for any inconvenience caused.